1. Information We Collect
When using our website and services, we may collect the following personal information:
- Identifiers: full name, email address, phone number, and shipping information
- Payment details: billing address, credit card information (processed securely)
- Usage data: IP address, browser type, device data, pages visited, and actions taken on the website
- Interaction data: any content you provide, such as reviews or feedback
We may also use cookies and similar technologies to improve your experience and gather data on how you interact with our site.
2. How We Use Your Data
The information we collect is used to provide, improve, and personalize our services. Specific uses include:
- To process and fulfill your orders and requests
- To provide customer support and respond to inquiries
- To send updates about your orders, promotions, and new products (with your consent)
- To analyze user behavior for website optimization and product recommendations
- To ensure security and prevent fraudulent activity on our platform
We are committed to processing your personal data responsibly and securely.
3. Disclosure of Your Information
We may share your personal data with third parties under the following circumstances:
- To trusted service providers who assist us with processing payments, hosting services, and marketing campaigns
- When required by law, such as complying with legal obligations or responding to a government inquiry
- During business transactions such as mergers, acquisitions, or the sale of assets, where your data may be transferred to the new entity
We ensure that all third parties are bound by confidentiality agreements and have appropriate data protection measures in place.
4. Data Retention
We retain your personal data for as long as necessary to fulfill the purpose it was collected for. This includes:
- Retaining transaction data for legal, accounting, and customer support purposes
- Keeping marketing data until you withdraw consent or unsubscribe
- Deleting or anonymizing data when it is no longer needed
You may request the deletion of your data at any time, subject to legal requirements.
5. Your Rights
You have the right to access, correct, and delete your personal data. Other rights you may have include:
- The right to restrict or object to processing activities
- The right to withdraw consent for marketing communications
- The right to data portability (receiving your data in a structured, machine-readable format)
To exercise any of these rights, please contact us at [email protected].
6. Data Security
We take extensive precautions to ensure your data is protected from unauthorized access, use, or disclosure. This includes:
- Secure server infrastructure with encrypted data transmission
- Regular security audits and vulnerability assessments
- Access controls to limit who can view your personal data
While we strive to maintain high-security standards, please be aware that no system can guarantee 100% security.
